Process and Performance

The APQC Education team helps school systems do more with less. We help Education Leaders save money and improve student outcomes by redesigning old, inefficient processes and breaking down functional silos to create streamlined results.

Since 2009 we have helped over 120 school systems save over 121 million dollars.

Click here to learn more. 


Dr. C. Jackson Grayson
Founder and Chairman Emeritus

Of all the challenges facing the United States competitively, improving education ranks at the top.

We want to empower all administrators and teachers to transform education, one small project at a time, using the same process and performance improvement methodology that has effectively transformed American business.

Click here to learn more.

2015 APQC Education
North Star Conference  

The 2015 APQC Education North Star Conference was a wonderful conference where education leaders demonstrated how they are using Process and Performance Management methodologies to become more efficient and reallocate dollars to the classroom. Henry Hipps with The Bill and Melinda Gates Foundation provided an excellent keynote on how to spark and spread innovation in K12. We celebrated Dr. Jack Grayson’s retirement, heard from educators using PPM all over the U.S. and Australia, and introduced a Collaboration Café concept which allowed attendees the opportunity to gain deeper knowledge of great North Star success stories.

Click here for conference presentations.

Show Your Work

Process Thinking in Education, as represented by Process and Performance Management (PPM), is a proven, reliable methodology that enables campus and district leaders to embrace change, improve student outcomes and save precious time and money. At its heart, PPM is a systematic way of showing your work in the day-to-day activities of a school or district.

To read more about how you can start using this powerful methodology today, click here.

Process Classification Framework

New and Improved! The PCF was originally created to identify key processes in businesses and was then customized for the needs of K-12. The common taxonomy allows APQC and educational organizations to identify and compare processes, set and compare metrics and establish best practices. This latest version incorporates changes and updates from our North Star Community.
We are very thankful for all the cooperation and insights to assist in creating this latest version.

Access your free copy of the PCF for Education.



"I highly recommend (APQC) training to other districts..."
Sean Dusek, Assistant Superintendent
Kenai Peninsula Borough School District, Alaska

"I think the (APQC) training is amazing."
Anyur Simsirel, Principal
Westbourne Grammar School, Victoria, Australia

"The Process and Performance Management training has been instrumental in improving the efficiency and effectiveness of (the district)..."
Dr. Harold J. Vollkommer, Deputy Superintendent
San Bernardino City Unified School District, California

"... this work will result in higher levels of customer satisfaction and cost savings to the district well in excess of $100,000 in the next school year."
Richard A. Carranza, Superintendent
San Francisco Unified School District, California

"... (this training) will also allow us to realize tens of thousands of dollars per year savings..."
Dr. Scott P. Myers, Director of Teacher Licensure
Kansas State Department of Education

"We believe (this training) has increased everyone's appreciation of what it takes to make a successful school district run efficiently and effectively."
Dr. Randy Poe, Superintendent
Boone County Schools, Kentucky

"I have been in education for 42 years but have never seen a project like APQC/s North Star that has the potential to completely transform the educational system in this country. "
Dr. Michael Perich, Former Director, System-wide Continuous Improvement
Montgomery County Public Schools, Maryland

"Joining the North Star network has been one of the best professional development decisions I have made as a Superintendent. "
Dr. Jerry Wilson, Superintendent
Worcester County Public Schools, Maryland

"We believe that our partnership with APQC will be instrumental in the transformation we are seeking."
Guy Chamberlain, Associate Superintendent
Charlotte Mecklenburg Schools, North Carolina

"Process and Performance Management training has been instrumental in improving the efficiency and effectiveness of (our district)."
Dr. Eric L. Cunningham, Associate Superintendent
Nash-Rocky Mount Public School System, North Carolina

"The four day Process and Performance Management training was invaluable..."
Thomas Tucker, Superintendent
Lorain City Schools, Ohio

"I highly recommend (APQC) training to other districts..."
Dr. David Pennington, Superintendent
Ponca City Public Schools, Oklahoma

"This collaborative training allowed us to come together to discuss and apply processes in a most productive manner."
Dr. Raymond D. Gualtieri, Superintendent
North Allegheny Schools, Pennsylvania

"This work has led to a deeper, clearer understanding of where to best use our limited resources and provide a better, more customer friendly experience..."
Dr. Mike Waldrip, Superintendent
Coppell ISD, Texas

"We look forward to a long-term relationship as we continue our journey to transform CFISD into an even more efficient and effective high-performing district."
Dr. Mark Henry, Superintendent
Cypress-Fairbanks ISD, Texas

"The Process and Performance Management Training has been instrumental in improving the efficient and effectiveness of Edgewood ISD."
Eddie Ramirez, Chief Finance and Operations Officer
Edgewood ISD, Texas

"Under the direct leadership and support of APQC, Frisco ISD has ... begun the evolution to business processes throughout the district."
Bob Allen, Director of Integration and Innovation
Frisco ISD, Texas

"Our district remains committed to Process and Performance Management."
Dr. Terry Grier, Superintendent
Houston ISD, Texas

"The work with APQC is integral to our quest to align our business practices with Baldrige/Performance Excellence principles..."
Dr. Steven M. Constantino, Superintendent
Williamsburg-James City County Public Schools, Virginia

Click here to read more.

Kentucky - The Kentucky North Star Community is a result of an exciting partnership between APQC Education and KASA/CEL. This community is a self-contained community of practice within the APQC Education North Star Community, a collection of over 120 school districts, Education Service Centers and State Departments of Education that are implementing Process and Performance Management methodologies to become more efficient and effective. Over 20 school districts in Kentucky have participated so far.
Click here to read case study.
Independent Schools Victoria, a leading supporter of Independent Schools in Australia, has worked with APQC Education to create the Southern Cross Community, a community of practice within the North Star Community. Over 50 Australian schools have worked together to use PPM methodologies to identify best practices, improve student outcomes and find ways to run their schools more efficiently and more effectively. 
Click here to read case study.
Nash-Rocky Mount Public Schools, NC joined the APQC Education North Star Community to begin a districtwide improvement initiative aimed at aligning resources and processes with the district’s strategic vision. Over a three year period Nash-Rocky Mount has worked on multiple cross-functional projects with outstanding results. The district has saved thousands of dollars and improved services to students, teachers and parents. Additionally, the district is building out the internal capacity to make this work part of the “district DNA”.
Click here to read case study.
Click here to read more case studies.
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