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North Star is centered on a basic but critical truth that organizations worldwide have come to realize is essential for real change and improvement to occur. Outcomes are created by processes, and if you do not improve the processes that generate the outcomes, you can't improve outcomes. The fundamental weakness in education for decades has been the lack of focus on the processes that are essential for improvement, efficiency and effectiveness. Through our pioneering work for the last 32 years with other sectors and our last decade of wok in education. APQC has created a plan to overcome and eliminate this weakness. Our proven methodology helps school districts quickly and efficiently implement process performance management and achieve transformative change. From addressing a single target area for improvement to system-wide needs, we help create a sturcture that increases the ability to address efficiencies and effectiveness in a cross-funtional, process-focused approach. At the heart of the North Star plan is APQC's Process & Performance Management (PPM) Learning Collaborative. The Learning Collaborative is a results-oriented initiative to:
Other ways to get started with APQC's process and performance management approach include:
APQC's approach uses the model of process performance management as outlined below: A representative list of districts using the North Star approach includes:
Click here to get the latest news on North Star, receive upcoming white paper and webinar alerts, and learn about APQC's mission to transform our public education system. Or contact Melanie at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or 800-776-9676 or 713-685-4647.
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