What We Do
Process and Performance Management
PPM is a high level quality assurance model used to help organizations focus on processes, achieve greater performance, and improve efficiency and effectiveness. PPM workshops help organizational leaders to:
- Identify key processes and Key Performance Indicators (KPI)
- Create a structured plan for identifying specific and measureable customer requirements
- Create a plan for identifying and prioritizing opportunities for improvement;
- Conduct process improvement implementation;
- Design sustainability into improved processes,
- Develop the best methods to translate the savings/gains across the district.
APQC can provide application based workshops that enable your organizations to focus on critical, timely issues while learning the new skills and concepts that will support PPM implementation. Our consultant team is a group of experienced practitioners and facilitators who have extensive knowledge of PPM and DMAIC, and have the ability to make learning enjoyable!
Benchmarking, Special Research and Reporting Services
Have a certain issue you need more information on? Do you have the need to get up-to-date research but don’t have the resources? APQC can help. Along with our scheduled and focused Benchmarking studies each year, we can also provide special, customized research studies and reports that focus on your specific needs. For more information, contact Gerry Swift at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
PPM Support Training
The PPM Workshop is loaded with new tools and skills for educational leaders, but everything you need to know for successful PPM implementation and cultural change cannot possibly be contained in one 5-day workshop. To support your organization’s efforts, we are developing various specialized training courses.
Coming soon, “Change Management For Educators”.
Also being developed and released by EOY2010, a variety of video training modules that will help to support workshop topics, such as process mapping, data collection, data display and analysis, root cause analysis and implementation planning. Be watching our newsletter or
website for announcements!
APQC also has the ability to create customized training materials to meet YOUR specific needs. Call us for more details.
Advisory Services
Our consultant team can put their years of experience to good use on special improvement or design projects, as well as PPM governance consulting. (Governance is often the term used for the PPM structure created and used operationally in an organization.)