Process and Performance Management
APQC Education equips districts with Process and Performance Management – a leadership approach that promotes effectiveness and efficiency by linking process measures to outcomes. The key premise to this transformative methodology is that instructional and operational processes (e.g., teacher hiring, professional development, curriculum alignment, data utilization) must change in order to improve outcomes (e.g. graduation rates, instructional strategies, test scores, facilities expenses). At APQC Education, we fundamentally value outcome measures but believe that the Achilles’ heel of education in the United States is the lack of focus on process. Our Process and Performance services have been designed to directly address this fundamental weakness in education reform efforts by teaching districts how to manage their processes.
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Process and Performance Management Services:
Process and Performance Management Overview:
What, exactly, is Process and Performance Management and how can it help your district? Is this type of work only for operational improvements or can it help student achievement as well? This flexible workshop can be customized to your needs and will help your leadership team fully understand the power of APQC Education Process and Performance Management methodologies.
North Star Project Action Teams
Find creative ways to save money for your district! Drive your district to become more effective!
The original APQC Education North Star pilot districts saved over $17.5 million and returned over 40,000 instructional hours to the classroom by deploying APQC Education Process and Performance Management methodologies to:
- Redesign inefficient processes,
- Eliminate waste and redundancies, and
- Use cross-functional process methodologies to break down functional silos
Since the pilot in 2009, the North Star Community has tripled in size and current districts are seeing similar results. For a list of current North Star Community members click here.
If you join the North Star Community and deploy project action teams with the specific goal of saving money for your district then we guarantee that you will net your investment back in savings or we’ll write you a check for your original investment. More info...
Strategic Planning
Strategic planning is a critical component of any Process and Performance Management initiative. APQC Education can help your district build-out and improve existing processes for gathering community and stakeholder input, setting goals and measuring progress against the goals in your plan. The key differentiator of our strategic planning work with you is that we spend our time helping you with the process and the measurement. We don’t waste your time with lofty, pie-in-the-sky conversations. This is concrete, real-world work that is founded in the understanding that you cannot improve outcomes unless you improve the processes that lead to those outcomes. Specifically, we help you answer questions such as:
- Are your district plans aligned with departmental and campus plans?
- What are the two or three most important predictive process measures for each of your goals?
- Do you have common agreement on how to measure those processes?
- How will you be able to predict success or failure against a goal before the end of the academic year?
APQC Education has extensive experience in this arena and can customize our work to fit your needs.
Root Cause Analysis to Drive Student Achievement at the Campus Level
Data-driven decision making is the buzzword. But do your campus-level leaders know how to truly determine root causes? Or are they jumping to solutions without understanding the underlying issues? APQC has taught root cause analysis for decades and this workshop builds off of that work to create a powerful methodology which will help your district serve students better.
Sustaining and Scaling your Continuous Improvement Efforts
Perhaps your organization has done some process management work, and has a continuous improvement initiative. But how do you sustain and scale this work? How do you build the necessary internal infrastructure to truly create a culture of process management driven change? This work starts with a short on-site engagement and then we customize our recommendations and work to fit your needs.
Mapping the Process Classification Framework
Are you struggling with how to get started mapping and documenting your processes? Is your district actively using the APQC Education Process Classification Framework? If not, then you should be! This flexible workshop will help your leadership team fully understand the power of the PCF and how you can use it to unlock hidden financial savings and effectiveness gains.
Project Selection
What makes a good Process Management project and how do you ensure maximum return for your investment of time and financial resources? And in a world of limited time, how do you prioritize the potential projects that you are considering? Project selection is one of the most difficult things any organization will do. This flexible workshop will help your leadership team make the right choices that will drive success!
CONTACT US TODAY and let us know how APQC Education's Process and Performance Management services can help your organization.